Maintenance and Support

ProxSoft offers full-cycle services from initial needs analysis to maintenance and support. As well as providing full support for custom software developed by ProxSoft, we also support any type of third party software or IT product. ProxSoft will protect your investment, reduce your costs, and assure stability and efficiency by supplying a dedicated maintenance team tailored specifically to match your system. Improving legacy systems, platform migration, fixing issues, and providing ongoing technical support are typical tasks of ProxSoft teams.

ProxSoft has comprehensive Business Continuity Plans and follows Service Level Agreements (Reactive, Proactive and Performance SLA) tailored individually to ensure the appropriate level of provided services.

Please refer to ProxSoft Office Infrastructure for more details.